Software professionals collaborating around computers in a modern office
AI technology consulting and engineering

AI solutions engineered for real business operations.

Reco Universal helps organizations design, build, integrate, and support AI applications, agent workflows, data platforms, and production-ready automation.

2020
Founded
New York
Base
11-50
Team
Global
Delivery reach

Services

AI consulting and engineering across the full adoption lifecycle.

We combine AI strategy, implementation, integration, governance, and managed support so clients can move from idea to reliable production system with one accountable partner.

AI Application Engineering

AI-enabled portals, copilots, workflow tools, and internal platforms designed for secure business adoption.

AI copilotsFull-stack buildsHuman review

AI Agents and Automation

Agent workflows, document intelligence, support automation, and operational assistants connected to real systems.

Agent designWorkflow automationKnowledge retrieval

Cloud AI Platforms

Cloud architecture, model integration, deployment pipelines, observability, and environments for AI products.

Cloud AICI/CDObservability

Data and Retrieval Systems

Data pipelines, vector search, reporting layers, retrieval-augmented generation, and decision-support dashboards.

RAGData qualityDashboards

AI Governance and Security

Access control, prompt/data risk review, secure SDLC practices, model usage policies, and audit preparation.

AI riskAccess controlPolicy review

AI Systems Integration

Reliable integration between AI tools, CRMs, ERPs, data stores, support platforms, and third-party APIs.

API designModel routingError handling

Why teams choose us

AI delivery discipline clients can evaluate quickly.

AI business alignment

Use cases are tied to workflow value, cost, user adoption, and measurable outcomes.

Production AI delivery

Model integrations, release discipline, monitoring, and support are planned from the beginning.

Responsible adoption

Identity, data handling, human review, and AI risk controls are reviewed throughout delivery.

Clear ownership

Structured communication, accountable AI delivery leads, and documented next steps.

Industries

AI technology support for teams with real operational pressure.

Our work is strongest where AI applications, cloud systems, data, security, and support need to fit into day-to-day business operations.

Technology and SaaS

Product teams adding copilots, agent workflows, AI search, analytics, or automated customer operations.

Faster AI feature delivery and clearer technical roadmaps.

Professional Services

AI-assisted research, document automation, client portals, knowledge search, and reporting workflows.

Less manual coordination and faster client delivery.

Healthcare Operations

Operational dashboards, scheduling workflows, document processing, and internal tools with careful data controls.

Cleaner reporting and safer AI-assisted operations.

Staffing and Recruiting

Candidate matching, resume intelligence, CRM integrations, recruiter copilots, and analytics for distributed teams.

Improved workflow speed and candidate insight.

Finance and Back Office

Approval automation, secure reporting, reconciliation support, audit workflows, and AI-assisted operations.

Better controls and reduced repetitive work.

Enterprise Operations

Legacy modernization, AI integration programs, cloud migration, observability, and support for internal systems.

Lower AI adoption risk and stronger system visibility.

About Us

An AI technology consulting partner built for accountable delivery.

Reco Universal supports clients that need practical AI judgment, reliable execution, and clear communication across strategy, engineering, data, cloud, governance, and support.

AI use-case planning
Architecture with data context
Human review by design
Launch and AI operations
Software engineering workspace with multiple monitors
Advisory
Use cases, roadmap, risk
Engineering
Build, integrate, evaluate
Operations
Launch, monitor, improve

Portfolio

AI work with clear business outcomes.

Example engagements show how Reco Universal supports AI applications, automation, data platforms, cloud delivery, modernization, and production operations.

AI Client Portal

Secure portal with AI-assisted service workflows

A role-based portal for request intake, document exchange, AI summaries, approvals, and status visibility.

Next.jsRAGPostgreSQLAuth

Reduced manual handoffs and helped teams review client activity faster.

AI Data Platform

Executive reporting with predictive insights

Data pipelines, dashboards, and AI-assisted analysis that replaced spreadsheet reporting with consistent metrics.

ETLSQLBIML

Improved reporting speed and surfaced decision signals from operational data.

Cloud AI

Production environment for AI-enabled products

Cloud infrastructure, model integration workflows, monitoring, backups, and rollback practices for AI products.

AWSDockerCI/CDLLM Ops

Stabilized AI releases and improved operational readiness.

AI Automation

Agent workflows for back-office teams

Automated intake, routing, notifications, task tracking, and AI-assisted handoffs across operational systems.

ReactAgentsQueuesCRM

Reduced repetitive work and improved SLA visibility.

AI Modernization

Legacy system review for AI readiness

Technical assessment, data readiness review, integration planning, architecture recommendations, and staged delivery.

ArchitectureSecurityDataRoadmap

Created a practical AI adoption path without interrupting active users.

AI Operations

Monitoring and support model for AI systems

Incident workflows, model usage monitoring, runbooks, and escalation processes for AI-enabled applications.

RunbooksAlertsSLOsSupport

Improved operational clarity and support handoffs.

Delivery model

From AI strategy to production support.

Mature AI delivery requires more than connecting a model. We align stakeholders, manage risk, document decisions, evaluate behavior, and support systems after launch.

1

Assess and align

We review AI use cases, users, data, systems, risk, and success measures before implementation begins.

2

Design and build

We deliver AI interfaces, APIs, agents, retrieval workflows, integrations, environments, and documentation.

3

Launch and operate

We support release, model monitoring, issue triage, improvement planning, and future roadmap decisions.

Software professionals collaborating in an office
Collaborative planning
Network server rack with blue lighting
AI cloud infrastructure
Data visualization dashboard
AI data and reporting

Leadership model

Clear AI roles behind every engagement.

AI client work is organized around executive oversight, technology direction, delivery management, governance, and hands-on engineering ownership.

Executive Leadership

AI business goals, client governance, strategic adoption planning, and engagement accountability.

Technology Leadership

AI architecture, cloud strategy, engineering standards, security posture, and delivery quality.

Delivery Leadership

AI roadmaps, staffing, communication cadence, release planning, and measurable outcomes.

Engineering Leadership

Agent implementation, code quality, reviews, integration support, and production readiness.

Company members

Professionals focused on AI-enabled client delivery.

Company LinkedIn
KL

Kelvin Lee

Software Development Consultant

Supports product engineering and technology delivery across Reco Universal client projects.

FL

Francisco Lopez

Software Consultant

Works across client delivery, implementation support, and software consulting engagements.

BW

Benjamin W.

Technology Consultant

Supports technical planning, project coordination, and implementation for consulting clients.

BJ

Brandon Jackson

Senior AI/ML Software Engineer

Supports AI/ML and software engineering initiatives for Reco Universal clients.

Career

Build AI technology that clients depend on.

Reco Universal works with engineers, AI consultants, delivery leads, and technical specialists who care about practical automation, direct communication, and dependable outcomes.

Contact recruiting

AI Software Engineering

Frontend, backend, full-stack, model integration, evaluation, and platform delivery roles.

AI Cloud and Security

Infrastructure, LLM operations, observability, identity, security review, and reliability engineering roles.

Data and AI

Data engineering, retrieval systems, analytics, automation, AI workflow design, and operational intelligence roles.

Client Delivery

AI business analysis, technical project management, solution consulting, and support leadership roles.

Contact

Tell us what AI workflow you need to build or improve.

Send a short request and we will route it to the right AI consulting, engineering, or support lead.

General inquiries
contact@recouniversal.com
Office
33 Irving Pl, New York, NY 10003
Business hours
Monday-Friday, 9:00 AM-6:00 PM ET

Start a conversation

Send a brief AI project or support request. We will follow up with the right next step.

AI delivery checks

AI delivery signals clients can trust.

These delivery checks help teams evaluate AI projects with clearer risk controls, stronger production readiness, and better operating discipline.

AI Readiness Review

Use-case, data, integration, and rollout review before build.

Responsible AI Controls

Human review, access control, risk checks, and audit planning.

Cloud AI Delivery

Deployment, monitoring, CI/CD, and operating procedures.

Production Support

Runbooks, triage, improvement planning, and release support.

AI and software ecosystem

Platforms our AI delivery work commonly connects with.